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Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.projectblank.com.au relationship with you in relation to your use of this website. By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, Us, Our and We refers to projectblank.com.au. You and Your refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.projectblank.com.au rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that www.projectblank.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth),www.projectblank.com.au liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF PHYSICAL GOODS

Project Blank uses Australia Post, Toll and/or other reputable courier companies to deliver physical goods. Deliveries are processed promptly upon receipt of full payment if product is in stock. Delivery when products are in stock can take between 1 – 14 days depending on the distance of the destination from our warehouses and there can be some minimal time frame variables between the different delivery companies.

Excess freight charges Project Blank reserves the right to charge excess freight charges when a delivery address is outside of usual metropolitan city suburbs. If a delivery is attempted by our delivery company and no one is home to sign for the delivery or the customer has not given instructions that the order can be left without a signature, the freight company will charge a redelivery fee which the customer will be required to pay before the redelivery takes place. Delivery address Project Blank can deliver to residential and commercial addresses excluding post office boxes.

Damaged or lost goods
If you receive a delivery with missing stock or is damaged that affects the performance of the product please contact Project Blank within 1 day of delivery taking place with details of the damage and we will follow this up with our delivery company. If it is confirmed by the freight company that the damage was due to their mishandling we will replace the damaged stock for you at no charge but we will require photo’s to be emailed to us first of the damage so we can assess it and compensate you with replacement product/s accordingly. In the unlikely event that the delivery is lost with our courier company we will need to follow this up directly with them and advise you as soon as we get more details. If the order can’t be located within a reasonable amount of time we will resend the order to you. If the original order later arrives you will have the choice to purchase this stock also or we will require the stock to be returned to us at our cost.

Back orders
If an item has been ordered and it is out of stock it will automatically go on back order for the customer and will be processed urgently once the item/s are back in stock. In the unlikelihood of there being a significant delay we will communicate by email the expected delivery timing with the customer.

PROMOTIONS

General Promotion Terms Code driven offers require the relevant coupon code to be applied at the cart or checkout stage of order.
Coupons cannot be added to completed orders and no refund or bonus products will be offered if promotion was not completed correctly.
Project Blank has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
Project Blank reserves the right to amend details of any promotion at any time.
Multiple offers cannot be applied to a single order unless specified.

‘Free Gift’ promo code
- ‘Free Gift’ promo code is valid only while stocks last.
- You must, in one transaction, spend over the relevant threshold on valid full price products or purchase specific products to be eligible to receive a free gift with purchase.
- Digital Gift Cards or Physical Gift Cards are also excluded from minimum spend.
- You must apply the relevant code if required in the bottom of your cart to receive the free gift with purchase.
- Promo code cannot be added after your order has been placed and confirmation number has been confirmed.
- Project Blank has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
- Only one (1) promo code can be used per order.
- Promo code cannot be used in conjunction with any other promotions. If you are unsure how to complete this promotion, please contact customer service before completing your order.
- The gift cannot be refunded or exchanged, nor can it be redeemed for cash. The value of full priced items must remain above the relevant threshold to maintain the offer.
- If purchase is exchanged/refunded below the relevant threshold, the gift must also be returned in original condition, otherwise the price of the gift will be charged to the customer.

Receive a FREE Wetsuit Dry Bag
- Receive a FREE Wetsuit Dry Bag when you purchase any full-price Wetsuit. Promotional offer is valid while stocks last.
- You must, in one transaction, purchase a full-price Wetsuit product to qualify for this free gift.
- This offer excludes all sale items.
- Offer can't be used in conjunction with any other promotion.
- A fee of $9.99 will be charged to ship the gift when not completed correctly through the checkout.
- The gift cannot be refunded or exchanged, nor can it be redeemed for cash.
- If the qualifying purchase (any full price Wetsuit) is exchanged/refunded, the gift must also be returned in original condition, otherwise, the price of the gift will be charged to the customer. Promotion is only valid while stocks last.

The Greener Steamer - Buy selected steamers and get $50 off.

- Buy Mens Eco Ultimate steamer and get $50 off
- Buy Womens Eco Ultimate steamer and get $50 off
- Buy Mens Eco Performance Steamer and get $50 off
- Buy Womens Eco Performance Steamer and get $50 off
- Buy Boys Eco Performance Steamer and get $50 off
- Buy Girls Eco Performance Steamer and get $50 off
- Promotional period runs from AEST 00:00 Friday 20 August 2021 to 11:59 Tuesday 31 August 2021, now extended for a limited time.
- Enter code ECO50 at checkout to receive the $50 discount.
- Not to be used in conjunction with any other offer or coupon code
-If the Full Price item is returned the discounted item must also be returned or the full price of this item will be taken from the value refunded

The Promoter reserves the right, at any time, to disqualify any Entrant who submits an entry that is not in accordance with these Conditions of Entry. If an Entrant fails to provide such evidence of order if requested, or if an Entrant provides false, misleading or inaccurate information, the Promoter may disqualify the Entrant from the Competition.

RETURNS AND REFUNDS

No return for a refund is possible if products have been opened, unless the product is proven to be faulty. If the product is faulty it must be returned within 7 days of the customer receiving the delivery. If the order has been sent incorrectly by Project Blank based on the customer's chosen order we will replace this with the correct items as long as the product has not been opened, mistreated or used and we have been notified within 7 days of receipt of order.

When the customer has made an error with their order such as choosing the incorrect size product, it will be at Project Blank discretion whether the stock will be replaced or not. Due to some products being a sanitary item Project Blank must be certain that the product has not been tampered with after delivery to the customer for the safety of other customers who could receive this stock at a later date if returned to us. Any bags or boxes opened will not be replaced and any stock returned to Project Blank will be checked first before any commitment to replacing the stock for a different size is confirmed. If the customer would like to return the stock for replacement for a different size, the customer must pay for freight costs for the stock to be returned to our warehouse and if we approve the replacement after checking the stock the customer must also pay for the freight costs for new stock to be sent to the customer. If a refund is applicable such as for faulty products, it will be processed promptly and payment made by the same method that the customer made the original payment. Refund payments may take up to 7 business days to be received. Refunds are made at the discretion of Project Blank.

Our returns policy is as follows:
Change of mind after order Unfortunately, once your order has been processed, we are unable to make changes or offer a refund until you receive the delivery and then it will be based on the terms set out in this document Incorrect size delivered, our error
Gift Cards can not be redeemed for cash and goods purchased using gift cards, if refunded will be refunded back onto the original or new gift card.
Please contact us and we will immediately rectify this by despatching the correct size to you, at our cost. Incorrect size delivered, your error
Unfortunately, once your order has been processed, we are unable to make changes or offer a refund until you receive the delivery and then it will be based on the terms set out in this document

LINKS TO OTHER WEBSITES

projectblank.com.au may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between projectblank.com.au and the owners of those websites.projectblank.com.au takes no responsibility for any of the content found on the linked websites.
projectblank.com.au’s website may contain information provided by third parties for which projectblank.com.au accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, projectblank.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. projectblank.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of projectblank.com.au to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At projectblank.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. projectblank.com.au respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. projectblank.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all of the customer data projectblank.com.au collects is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

projectblank.com.au does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

DISCLOSE YOUR INFORMATION

projectblank.com.au may be required, in certain circumstances, to disclose information in good faith and where projectblank.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of projectblank.com.au, its customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of projectblank.com.au. projectblank.com.au expressly excludes and does not permit you to use or access its website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then projectblank.com.au will hold you fully responsible for any loss that it might sustain and further holds you accountable for all profits that you might make from such unpermitted and improper use. projectblank.com.au reserves the right to exclude and not permit any person from using its website or any of the documents and information contained on it.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
projectblank.com.au expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and projectblank.com.au concerning your use and access to projectblank.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

JURISDICTION

This agreement and this website are subject to the laws of Australia. If there is a dispute between you and projectblank.com.au that results in litigation then you must submit to the jurisdiction of the courts of Australia.

WEBSITE DISCLAIMER

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use. The information contained in this website is for general information purposes only and is provided by projectblank.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you may be able to link to other websites which are not under the control of projectblank.com.au. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, projectblank.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT NOTICE

This website and its contents are the copyright of projectblank.com.au © 2020. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.
We offer a 100% Satisfaction Guarantee so we always aim to problem solve any issues until satisfaction. Firstly we request you email any questions about sizing or performance to customerservice@projectblank.com.au.

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