14-night trial and easy returns

Try any koala product for 14 nights. If you don't love it, ship it back and we'll give you a full refund. In most areas of Sydney, Melbourne, Brisbane, Perth and Adelaide we'll even pick it up for free.

All our products are designed by Australian surf industry veterans. Guys & girls with decades of experience working for some of the top brands in the industry. We stand behind our team and the products they have created. Everything has been designed with love and care to be functional, durable, warm, flexible and most of all fun.

That’s why we are offering a 14-day trial on all our wetsuits. That’s right, you can use it for 2 weeks and if you don’t love it just send it back and we will refund your money. That’s how sure we are about our wetsuits. Oh and you don’t need to keep the old paper receipt in your wallet just in case…. just email us. 😊

How it works.

unbox and jump in bed
It takes time to get to know our products, so play, sleep and dream with our products for up to 120 nights before you give your verdict.

don't like it? let us know
Contact us to organise a hassle-free return.

send it back
In most areas of Sydney, Melbourne, Brisbane, Perth and Adelaide, we'll come and pick up your return for free. Otherwise, we’ll get you to send it back to the nearest depot.

we’ll refund every cent
Once we’ve received your return, we’ll give you a full refund.


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