RETURN POLICY
Order Cancellations / Changes
Due to our automated order processing and logistic processes, we are unable to process requests for order cancellations or returns on Orders placed on weekends. In such cases, the orders will be dispatched automatically by our logistics provider first thing on Monday (next business day). You will therefore receive the order and our customer service team will not be able to intervene to stop delivery of these orders.
Sale Items
From time to time we might run promotions that have different return conditions.
Please choose carefully as sale items cannot be returned for refund, exchange or store credit, unless faulty. For faulty items, we will either offer a replacement or refund.
Returns
How do I return an item for a refund?
To lodge your return, click below. Returns processing via Refundid is available to Australian customers only.